Community comprehensive system governance background offline community comprehensive city practice research
社区综合体制治理背景下线上社区综合门市实务研究

摘要

】随着中国互联网的快速发展，国家推行的社区综合体制改革应用于社区治理之中，社区逐渐“网络化”，社区的电商平台兴起以便捷和舒心的服务满足社区居民日常生活日益增长的需求。但同时也存在许多问题需要解决，如市场恶意竞争、产品质量无法保障、特殊群体服务受限、服务功能单一或缺失等问题层出不穷。因此，线上社区综合门市这一构想随之产生。此项目将践行创新发展模式，链接政府、社区、社会组织、企业及其他多方主体，充分发挥社工的媒介作用为居民提供便捷、个性化的服务。社区综合门市将践行从普适化向个性化最终向综合化转变的三个阶段发展思路，创建新型社区环境，促进社区协调健康发展，提高居民生活水平与质量。

Abstract

With the rapid development of The Internet in China, the comprehensive community system reform carried out by the state has been applied to community governance, and communities are gradually "networked". E-commerce platforms in communities rise to meet the increasing needs of community residents in daily life with convenient and comfortable services. But at the same time, there are also many problems to be solved, such as malicious competition in the market, product quality can not be guaranteed, limited services for special groups, single or missing service functions and other problems emerge endlessly. Therefore, the idea of on- line community integrated retail store comes into being. This project will follow the innovative development model, link with the government, communities, social organizations, enterprises and other stakeholders, and give full play to the media role of social workers to provide convenient and personalized services for residents. Community inte- grated retail stores will practice the three-stage development thinking from universality to individuation and finally to comprehensive transformation, create a new community environment, promote the coordinated and healthy de- velopment of the community, and improve the living standard and quality of residents.